Coronavirus (Covid-19): advice and updates

0800 156 0777

General Information

This page has been setup to provide information for anyone attending or considering attending a course that has questions or concerns about Coronavirus (Covid-19).

The health, welfare and safety of our clients and staff is the number one priority for Highlander Ltd.

We understand that as the number of UK cases of Coronavirus changes, people become more cautious of travelling and staying away from home. As such we wanted to detail the options that we have in place, for those who have booked or are considering booking a course with Highlander.

For some years Highlander has offered delegates the ability to attend courses live online, and many of our clients now prefer this method which has proved extremely popular,  If you book a course at our York centre and subsequently decide you would prefer to attend the class remotely that's fine, simply advise our staff and we will be more than happy to switch the booking to live online attend with no additional cost. In fact your might even save money on travel and accomodation.

Our Live Online learning delivery is a fully interactive experience in which you can chat with both the instructor and other delegates, share your screen if you want and interact much as you would in the classroom. Many of our courses now run with a 50/50 split of people attending in person versus online and our small class sizes ensure this runs very smoothly for all participants.

Simply click here for further details on the live online option, and if you have any questions or concerns please let us know.

Frequent Questions

The price is the same whether you attend online or in the classroom. This reflects the fact that the quality of training, level of instructor engagement and skills developed are all the same.

If you feel unwell and have reason to believe you may have Coronavirus, Flu or any similar illness, then for the sake of yourself and everybody else, please do not attempt to attend the course.

We are more than happy to let you attend the course remotely, or alternatively you can postpone the course and then attend at a later date when you are better.

If you think this is going to be the case, please contact your account manager at the earliest possible time to discuss this.

The above is general advice and support; there is no need to panic about the current circumstances. If you have any concerns or questions regarding the current situation and how it could affect your training please contact Highlander.

It depends on the virus, but common symptoms include respiratory symptoms, fever, cough, shortness of breath, and breathing difficulties.

You should seek medical attention if you develop a fever, difficulty breathing or a cough within 14 days of visiting impacted areas. Call NHS111 for advice and do not visit your GP in person without phoning them first and explaining the situation.

At the moment we are unable to run physical classroom courses in accordance with the ongoing lockdown rules. It is possible that this situation may continue for some time yet, and we are closely monitoring Govt advice. In the mean time all our courses are being delivered live online as per the usual schedule. We first started delivering classes online over 8 years ago, and have a good proven track record with excellent delegate feedback. Anybody attending online is also entitled to a free resit of the course, and this can be taken online or in the classroom (when available again) at no extra charge. This makes it a risk free option even for those who have never tried taking an online course before.